Regional Business Leader, GCOE - Central (Chicago) Job at MedStar Health, Chicago, IL

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  • MedStar Health
  • Chicago, IL

Job Description

What you will do

We are seeking a dynamic and strategic leader to drive the adoption of engineering standards and the growth of our Centers of Excellence (COE) within the Central BSNA Region. This role will serve as a critical bridge between innovation, product development, and sales, ensuring streamlined processes and robust collaboration across teams. The ideal candidate will bring a strong technical background, proven leadership in sales engineering, and a passion for operational excellence.

  • Champion the adoption of engineering standards and expand the COE network across BSNA.

  • Partner with innovation and product development teams to streamline pre- and post-sales engineering processes.

  • Drive technical contributions of the sales team across multiple verticals to support growth and customer success.

  • Collaborate with regional sales, operations, and service leaders to develop and execute strategic and tactical plans.

  • Lead and mentor a high-performing team of sales engineers, fostering a customer-centric and excellence-driven culture.

  • Act as a change agent in a fast-paced, growth-oriented environment.

  • Provide feedback to product teams on commercialization efforts and support proof-of-concept initiatives.

  • Standardize and optimize sales support processes across the COE network to ensure scalability and efficiency.

  • Track and report COE engagement and impact using tools like Salesforce (SFDC).

  • Stay informed on market trends and emerging technologies to guide strategic direction.

How You Will Do It

Driving Adoption and Growth

  • Build strong relationships across BSNA sub-regions and communicate COE capabilities to enhance enterprise sales support.

  • Identify and implement quick wins that support long-term sales growth strategies.

Connecting COE to Lifecycle Solutions

  • Serve as the liaison between COE Sales Support and Lifecycle Solutions teams.

  • Prepare COE teams to support new product launches and innovations.

  • Provide timely feedback to product teams and track involvement through SFDC.

Standardizing and Delivering Excellence

  • Lead process improvement initiatives and promote best practices across the COE network.

  • Drive workload balancing, repeatable processes, and operational efficiencies.

  • Advocate for COE capabilities and lead optimization programs to support sales success.

What We Look For

Required

  • 3-5 years of experience managing technical or sales engineering teams.

  • Strong communication skills across all organizational levels.

  • Excellent analytical, interpersonal, and problem-solving skills.

  • Proven ability to lead and execute complex projects.

  • Deep understanding of pre- and post-sales engineering practices.

  • Familiarity with IT systems related to financial and operational functions.

  • Proficiency in Microsoft Excel, Word, and PowerPoint.

  • Willingness to travel up to 30%.

Preferred

  • Bachelor's degree in Engineering or a related field.

  • Strong knowledge of Johnson Controls products and solutions.

  • Experience in the building technologies or lifecycle solutions industry.

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Job Tags

Full time,

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