Job Description
Type of Appointment: Full Time, At-Will
Job Classification: Administrator II
Anticipated Hiring Range: Up to $22,916 per month
Work Schedule: Monday - Friday 8:00 AM - 5:00 PM
THE DEPARTMENT: Student Health Services at Cal Poly Pomona sits within the Student Wellbeing & Support cluster within the Division of Student Affairs. The Student Wellbeing & Support cluster consists of Student Health Services, Care Services (case management and basic needs resources), Counseling & Psychological Services, Survivor Advocacy Services, the Disability Resource Center, and Student Conduct. Student Health Services is a fully accredited ambulatory student health care program, accredited by the Accreditation Association of Ambulatory Health Care (AAAHC) and provides a full range of medical services, including sexual and reproductive care (including the administration of medication abortion), immunizations, x-ray, pharmacy, and laboratory.
DUTIES AND RESPONSIBILITIES: Management & Leadership
- Oversees the delivery of health care services, including medical diagnostic and treatment activities of general primary care physicians, consultant specialty physicians, nurse practitioners, and allied health professionals within Student Health Services (including the provision of medication abortion) to ensure a high standard of medical care consistent with the college student health needs and the prevailing standards of care among primary care providers in the southern California area.
- Provides supervision and medical leadership to clinical staff including, but not limited to, Physicians, Nurse Practitioners, Nurses, Lab staff, Pharmacists, athletic trainers, etc., as well as medical care by contracted healthcare workers.
- Oversees the day-to-day operations of the clinic, including staffing levels, patient management, workflow, equipment and resources, and facilities management.
- Maintains a healthy, team-oriented, and stimulating work environment conducive to professional development of staff to create a productive and successful workplace; oversees the design, implementation, and assessment of training programs for clinical staff.
- Develops, revises, and oversees the implementation of clinical policies and protocols consistent with AAAHC standards; oversees the Accreditation Committee and directs the Associate Director in the preparation of materials and site surveys for accreditation.
- Provides direct management of all personnel within Student Health Services including writing and revising position descriptions, completing performance evaluations, providing timely feedback of clinical work, and initiating disciplinary procedures in collaboration with the Associate Director.
- Oversees the Quality Improvement Program, including (but not limited to): provides direction to the Quality Improvement Coordinator; oversees the Quality Improvement Committee to identify issues affecting healthcare quality and proposing and instituting systems to address these deficiencies; develops and coordinates the process and analysis of peer review; develops and implements mechanisms for assessment and feedback of patient care and clinic operations.
- Oversees the Infection Prevention and Control (IPC) program to ensure patient and provider safety and the prevention of blood borne and airborne infections; oversees the IPC Committee; reviews/revises IPC safety plan and ensures appropriate training of clinical staff.
- Coordinates and reviews applications for clinical privileges of medical providers and submits recommendations to the governing body for approval/denial as indicated.
- Serves as Laboratory Director and oversees Pharmacist-in-Charge and x-ray department. Formulates policies and procedures necessary for the operation of the Student Health Services laboratory, pharmacy, and x-ray departments, including compliance with state, federal, and CSU regulations as well as the preparation of materials/documentation to meet COLA and other respective accreditation requirements.
- Collaborates with Associate Director on budget management and recruitment and onboarding of clinical personnel.
- Investigates and resolves customer complaints regarding medical care.
- Partners with Counseling & Psychological Services and Care Services to improve provision of mental health services, including development of a collaborative care model.
- Oversees the Student Health Services Leadership Team.
- Serves on the Student Wellbeing & Support Cluster Leadership Team.
- As appropriate to training, specialty, scope of practice established by CSU Board of Trustees, and privileges approved by CPP Student Health Services Governing Body, provide direct patient care covering the full scope of student health needs in a primary care setting, including interviewing patients, diagnosing medical problems, prescribing treatment, counseling patients, conducting physical examinations, perform minor surgery (not including general anesthesia), referring patients to specialists within and outside Student Health Services, ordering and interpreting X-Ray and lab tests, and performing related health care duties, and recording and completing case histories and reports.
- As necessary, consults with private physicians and public agencies in securing treatment for students requiring services beyond those available at Student Health Services.
- Counsel and educate patients on related medical concerns and health measures, including pregnancy options and medication abortion.
- Make efficient use of equipment and personnel in the delivery of quality medical care.
- Serve as physician consultant to staff physicians, nurse practitioners, nursing staff, and allied health professionals.
- Coordinate follow-up care for calls made to the after-hours nurse advice line.
- Provide sexual health education, counseling and care, including administration of medication abortion services.
- Engage in professional development activities to maintain licensure and certification.
Campus Collaboration and Public Health:
- Collaborates and strategizes with key campus stakeholders, including Residential Life, Academic Affairs, UPD, and Student Affairs staff to assess the health care needs of students. Serves as campus subject matter expert on all issues pertaining to college student health and provides consultation on health services, policies, procedures, and best practices.
- Serves as liaison with federal, state and county public health agencies, and provides input and direction on campus responses to infectious disease and emergency response.
- Coordinates with CAPS and Care Services in addressing campus mental health concerns.
- Serves on campus committees (including, but not limited to IRB/Human Subjects Committee, Emergency Operations Committee) as assigned by the AVP for Wellbeing and Support and/or VPSA.
- Actively participates in Student Affairs initiatives and campus-wide events/activities.
- Other duties as assigned by the AVP for Wellbeing & Support and/or VPSA.
QUALIFICATIONS:
- PhD - Graduation from a medical school and completion of a residency training program in a primary care field such as family medicine, general internal medicine, gynecology, general pediatrics, emergency medicine, preventive medicine accredited by the Accreditation Council for Graduate Medical Education (ACGME) or equivalent.
- Driver License, Valid and in State
- Experience supervising medical professionals in a health care setting.
- Experience managing a complex budget process.
- Knowledge of the planning, development, and design of organizational structures suitable to the provision of services for students. Demonstrated ability to lead, manage, and supervise a diverse staff in a dynamic environment that requires the department and staff members to adapt to change processes, practices, and initiatives.
- Demonstrated ability to engage in strategic planning to ensure the most effective and efficient delivery of programs and services. Demonstrated ability in the area of budget planning and the allocation of resources based upon unit priorities.
- Ability to learn university policies and procedures, and state & federal laws, and Chancellor's Office Executive Orders; coupled with a sufficiently deep understanding of how such policies and procedures interact to inform decisions regarding policy interpretations and implementations.
- Understanding the Clery, FERPA, Title VI, Title IX, VAWA, Americans with Disabilities ACT of 1990, Sections 504 and 508 of the Rehabilitation Act, CSU policies related to disability and student conduct, and president setting case law. Understanding of and the ability to apply the change process, lead and guide members of the department individually and collectively; and ability to apply future thinking and planning concepts to create department vision, mission, goals and objectives. Ability to work effectively with faculty, technical and non-technical management and professional support staff. Ability to develop an environment that promotes partnership and transparency with other organizations.
- Demonstrated ability to effectively communicate, foster positive and cooperative relationships with students, staff, faculty and others. Demonstrated ability to problem solve, generate possible options and identify appropriate solutions; and ability to listen to differing viewpoints, see multiple perspectives of a conflict and provide effective conflict resolution skills.
- Ability to track and manage highly complex program service deliveries and budgets. Strong analytical and t]]>
Job Tags
Full time, Work at office, Monday to Friday,