Job Description

Job Description

Job Description

Be a part of a growing company and join Custom Marine today!

About Us:
Custom Marine Inc. (CMI) is a leading manufacturer of stainless-steel marine exhaust systems and performance components serving the high-performance, recreational, tow boat, offshore racing, and military marine markets. For over 30 years, CMI has delivered precision-engineered products for the world’s most powerful and trusted marine engine manufacturers, including Mercury Racing. We pride ourselves on quality, innovation, and a deep understanding of the marine industry.

Position Overview:
We are seeking a motivated and detail oriented Inside Sales Representative to join our team onsite at our Neenah, WI facility. This role is critical in supporting our customers—ranging from OEM boat builders and dealers to individual retail buyers—by ensuring accurate order processing, technical support, and seamless communication between the sales, production, and engineering teams.

Why Join CMI?
At Custom Marine Inc., you’ll be part of a team that builds premium products trusted by the most respected names in boating. We offer a supportive environment where your industry knowledge and customer service skills can shine, and your passion for boating is an asset every day.

CUSTOM MARINE OFFERS EXCELLENT BENEFITS:

• Health Insurance - COMPANY PAID EMPLOYEE MEDICAL PREMIUMS

1. LOW deductible and LOW out of pocket max

• Dental Insurance

• Vision Insurance

• Flexible Spending Accounts (FSA)

• Life Insurance – COMPANY PAID

• Short-Term and Long-Term Disability – COMPANY PAID

• Paid Vacation

• TWO retirement plans (401k plan with match AND defined contribution plan)

• 10 paid holidays a year

• Tuition Reimbursement

• Referral rewards program

Key Responsibilities:

• Serve as the primary point of contact for incoming sales inquiries from OEMs, dealers, and retail customers.
• Provide knowledgeable and friendly technical support for all CMI-manufactured products.
• Review purchase orders for accuracy and enter them into the company’s MRP system.
• Collaborate closely with our engineering and manufacturing teams to communicate customer requirements, timelines, and order details.
• Assist with product selection, quoting, and order updates.
• Represent CMI at trade shows and customer visits, as needed (light travel required).
• Perform other duties as needed.

Qualifications:

• High school diploma or GED equivalent.
• Previous experience in marine sales, service, or manufacturing preferred.
• Familiarity with Mercury Racing engines, high-performance marine propulsion, and tow sport boats is a strong plus.
• Mechanical engineering background is highly desirable.
• Hands-on experience in marine or muscle car engine building is a strong asset.
• Background as a marine or muscle car mechanic is valuable.
• Boat rigging experience or familiarity with rigging components is a plus.
• Experience working as a boat dealership service technician or service manager is beneficial.
• Excellent verbal and written communication skills; ability to explain technical products in a clear and helpful way.
• Proficiency in Microsoft Office (Excel, Outlook, Word).
• Ability to quickly learn CMI’s product line and manufacturing capabilities.
• Strong attention to detail and organizational skills.
• Willingness to work on-site at our Neenah facility; this is not a remote position.

Check Us Out:

Join the Custom Marine Team Today!

EOE

Custom Marine Inc is an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard of race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a qualified individual with a disability or protected veteran.

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