Customer Service/valet and shuttle driver Job at Key Scales Ford, Inc., Leesburg, FL

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  • Key Scales Ford, Inc.
  • Leesburg, FL

Job Description

Job Description

Job Description

JOB SUMMARY: We are looking for a Customer Service representative to join our growing team! The right candidate will have previous experience and strong attention to detail. The day-to-day duties of this role include greeting clients, answering phones, building relationships and setting appointments.

We are looking for someone that has people skills and warm and likable personality. 

Responsibilities

  • Work closely and effectively with clients and supervisors

  • Shuttle driver/parking vehicles/bank run and post office

  • Coordinates with parts and advisors to ensure an excellent client experience.

  • Process all paperwork to ensure proper documentation and to verify criteria

  • Stays abreast of all factory recalls, announcements, and procedures

  • Establish and build positive relationships with clients

  • Review every repair clients service needs and contact them with reminders and set appointments

  • Provide a weekly report to the service manager regarding calls and concerns

  • Report to management any situation or condition that jeopardizes the safety, welfare, or integrity of the dealership, its employees, or customers

Qualifications

  • Exceptional Customer Service 
  • Attention to detail

  • Ability to work well with others and be part of a team

  • General Vehicle knowledge

  • Valid driver's license and clean driving record

 

Job Tags

Work at office,

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